FxPro Mobile Trading Platform Overview
Our company offers a full mobile trading platform tailored for traders in Malaysia. The FxPro mobile app grants access to both forex and CFD markets, allowing trading of currency pairs, commodities, indices, and shares on the go. Compatible with Android and iOS, the app connects seamlessly with our MT4, MT5, and cTrader execution systems. Malaysian clients can trade over 2,100 instruments with swift order execution times averaging below 13 milliseconds. The app provides real-time streaming quotes from multiple liquidity sources to ensure accurate pricing.
The app supports multiple account types with Malaysian Ringgit as a base currency. User interface features localized market hours and trading conditions. This platform is designed for traders who require access to both forex and CFD instruments, enabling flexible trading strategies on mobile devices.
Download and Installation Process
Downloading the FxPro mobile app in Malaysia is straightforward for both Android and iOS devices. The app is optimized for smooth performance and security compliance. Users should verify their device meets minimum system requirements before installation. We provide step-by-step instructions to ensure efficient setup and activation of the trading platform.
- Locate the FxPro app on Google Play Store or the Apple App Store.
- Confirm your device meets minimum OS and storage requirements.
- Allow necessary permissions during installation for full functionality.
- Register or log into your FxPro account after launching the app.
- Enable notifications and biometric login for secure access.
Below are detailed instructions for each platform to facilitate correct installation and initial configuration.
Account Setup and Verification
Registering a live trading account through the mobile app is designed to be efficient for Malaysian traders. The process includes personal data input, document verification, and risk profile completion. Our verification system supports Malaysian national IDs and passports. Uploaded documents are validated via the app’s camera integration with automatic enhancement features.
- Open the FxPro app and select “Create Account”.
- Fill in personal details and select Malaysia as your country.
- Upload identity and address documents using the mobile camera.
- Complete the trading knowledge questionnaire to set leverage.
- Submit the application for verification, which completes in up to 24 hours.
Account verification ensures compliance with Malaysian financial regulations and enables full access to trading services. Users can track verification status within the app’s account section.
Trading Interface and Navigation
The FxPro mobile app interface is structured for efficient navigation and swift trading execution. The main dashboard displays essential account metrics including balance, equity, and margin levels. Navigating to watchlists, charts, orders, and account history is intuitive via menu options and gestures.
The trade ticket opens with a tap on any instrument price, allowing order type selection, volume adjustment, and risk parameter setting. Traders can use slider controls or manual inputs for stop loss and take profit levels. Supported orders include market, pending, and OCO types for advanced risk management.
Trading Features and Functionality
Our FxPro mobile app offers sophisticated trading tools to support both forex and CFD trading from Malaysia. The order management system allows precise trade execution and flexible position control. Risk management tools help traders maintain disciplined trading strategies on mobile devices.
- Execute market and pending orders with protection via stop loss/take profit.
- Partial position closure and trailing stop enable dynamic risk adjustments.
- Real-time profit and loss displayed for all active trades.
- Automated margin call notifications prevent account liquidation.
- Position sizing calculators assist in maintaining risk limits.
These features ensure Malaysian traders can manage trades effectively in fast-moving markets.
Account Management and Funding
Managing accounts and processing funds is fully integrated into the FxPro mobile app. Malaysian users can deposit and withdraw using multiple local and international payment options. The interface guides clients through each step, ensuring compliance and transparency.
Deposits are processed through secure gateways with 256-bit SSL encryption. Withdrawal requests are handled promptly, with status visible in the app’s transaction history. Alerts notify clients of any required documentation for compliance.
Security and Protection Measures
FxPro’s mobile app employs robust security frameworks to protect Malaysian traders’ accounts and personal data. Biometric authentication options enhance access control, while data encryption secures all transmissions. Session timeouts and fraud detection mechanisms reduce risk of unauthorized access.
- End-to-end 256-bit SSL encryption safeguards data.
- Two-factor authentication via SMS or authenticator apps.
- Fingerprint and face recognition login capabilities.
- Automatic logout after 15 minutes of inactivity.
- Continuous monitoring for suspicious activity.
These protections ensure a secure mobile trading environment compliant with Malaysian data privacy standards.
Customer Support and Assistance
Our Malaysian clients have direct access to comprehensive customer service via the FxPro mobile app. Support includes live chat, email, phone, and video call options, with assistance available in English and Bahasa Malaysia. The app features a detailed help center with stepwise instructions and troubleshooting resources.
- Live chat available during Asian trading hours, 24/5.
- Email support guarantees response within 4 hours on business days.
- Local phone support with bilingual agents.
- Video call support for complex technical issues.
- FAQ section covering common inquiries and platform guidance.
Our support automatically detects your device and app version to provide targeted assistance. Elite and VIP traders receive priority service from dedicated relationship managers accessible via mobile.
